SERVICE UPDATE [29/03/2020]– So we can support our most vulnerable customers and those in urgent need, please do not call unless absolutely necessary.

Due to the increased Coronavirus measures in the UK, we’re taking precautions to put staff and customer safety first. We’re prioritising:

- New claims and urgent calls only. For example, if you’ve been involved in an incident and your car’s undrivable or your home’s uninhabitable

- Renewals and urgent service requests for our most vulnerable customers. You can manage your policy online through MyAccount. Please only contact us if something’s urgently needed in the next 1 to 3 days. Call wait time is 2 hours and email responses can take up to 48hrs. This situation is temporary as we move staff to home working. If your query can wait until next week, we expect to be running much-improved service levels

- New policies online 

Diamond

Women's car insurance

Diamond has always been passionate about providing cheaper car insurance quotes for women. Back in 2004 we spearheaded the campaign against gender equalization, as the EU wanted to remove the use of gender when calculating car insurance costs.

Diamond campaigned solidly for months, providing a House of Lords enquiry evidence to support our claims that women were safer drivers and should pay less for their car insurance policies. We even actively encouraged our female customers to contact Patricia Hewitt MP, then Secretary of State for Trade and Industry, Minister for Women. We wanted to convince MPs that amending the Directive to allow gender to remain a factor when calculating insurance premiums would ensure women continue to pay a fair price.

Our extensive research shows that women have a different driving pattern to men. In motor insurance terms, women, and particularly young women, are better drivers than men because they have fewer expensive accidents.

We have shaped our car insurance policy to be more female-friendly, which includes free handbag and contents cover up to �300 when you take out a comprehensive policy with us. Plus you�ll get our Diamond Newsletters, which give our customers exclusive offers, advice and recommendations. Maybe you'd like to add your partner to your policy? No problem.

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