Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
If you have a breakdown, call 0330 102 0806. Tell the operator your policy number, your car registration, make and model. Of course we also need to know where you are. The phone operator will take your phone number, and keep you updated with the estimated time of the technician's arrival, and their name, so you know who to expect.
We offer three levels of Breakdown cover, so you just need to decide which is right for you:
Covers you for unlimited roadside callouts as long as you're more than a quarter of a mile from home. Your car will be recovered to the nearest garage within a 10 mile radius of your breakdown.
In addition to unlimited roadside callouts, this level of cover also offers unlimited home assistance callouts which are within a quarter of a mile of your home address.
This offers the same level of cover as National but has the added benefit of also covering you in most European countries for up to 90 days.
All our cover options come with unlimited roadside recoveries (breakdowns more than ¼ mile from home).
Recovery limited to 10
Recovery to any
Home breakdown call outs
No matter which level of cover you choose, these benefits are included as standard when you choose Diamond as your breakdown provider:
We cover the car shown on your Diamond policy, whether you or any of your named drivers are driving.
If your breakdown makes you late for work, or your family's waiting for you, we'll pass on the message for you.
Caravan and trailer cover
We recover caravans and trailers up to 8ft 3in wide and 3.5t in weight.
Lost or broken keys
We'll move your vehicle to the closest garage, or your destination of choice within 10 miles of the breakdown, if your keys are lost or damaged.
If you fill up with the wrong fuel, we'll either drain your car or move it to the nearest repairer. Plus you'll get 10 litres of fuel to complete your journey.
We'll give you a hire car (up to 1600cc) for up to three days so you can finish your trip.
We’ll arrange overnight accommodation including breakfast for you and your passengers up to £150 per person (£600 total) while your vehicle is being repaired.
Once you've added breakdown cover to your insurance, it couldn't be easier to use. When you call for breakdown assistance, you'll be asked for your:
We need your number to tell you who's coming to you and how long they'll be.
We've answered some of the most commonly asked questions to help you decide.
Do you require assistance?