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We are closing our telephone lines early on the upcoming weekends. The following dates will be our opening hours for all renewals and midterm calls.

Saturday 28th September 09:00-13:00
Sunday 29th September 10:00-13:00
Saturday 5th October 09:00-13:00
Sunday 6th October 09:30-13:00

My account and Messenger services will still be accessible if you need to make a change, we apologise for any inconvenience caused.

  • Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

  • Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

  • Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

  • Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

  • Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

  • Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

  • Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

  • Mon to Fri: 9am > 7pm
  • Sat: Closed
  • Sun: Closed
  • Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

  • Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Contact us


How can we help?

The quickest and easiest way to manage your policy is using MyAccount. Sign in or register below.

Customer Services

Manage your policy with MyAccount

MyAccount makes viewing and managing your policy online easy.

See full details of our charges and fees.

 

Manage your policy

Register or sign in to MyAccount to view your policy and make instant quotes or changes.

You can make changes such as:

  • Add a car to your policy to benefit from MultiCar discounts
  • Get a quote or make a change to your policy such as - vehicle, address and drivers
  • View your policy documents
  • Make and manage your payments

Register Sign in

Speak to us on messaging

Messaging is currently closed.

If your query isn't urgent, you can contact us using our Customer Contact Form and we'll aim to respond within 24-48 hours.

Customer Contact Form

Messaging opening hours

Give us a call

Renewals

Save time with MyAccount!

Completing changes in MyAccount is often much quicker than calling and also avoids any waiting times.

 

Manage your policy

Register or sign in to MyAccount to view your policy and make instant quotes or changes.
You can make changes such as:

  • Manage your renewal
  • Make changes to your policy including vehicles, address and drivers
  • View your policy documents
  • Access your no claims bonus
  • Add a car to your policy in order to benefit from MultiCar discounts

Register Sign in

Speak to us on Messaging

Messaging is currently closed.

If your query isn't urgent, you can contact us using our Customer Contact Form and we'll aim to respond within 24-48 hours.

Customer Contact Form

Messaging opening hours

Give us a call

Claims

You can make a claim online.

Make a claim

If you would like to contact us about a new or an existing claim, please see our claims page.

Single car quote

Get a single car quote online

Get a quote Retrieve a quote

MultiCar quote

Get a MultiCar quote online

Get a quote Retrieve a quote

Breakdown cover

Accident recovery helpline

Please call our 24 hour helpline if your vehicle needs to be recovered in the event of an accident.

0800 600 840

Glass Repair

You can make a glass claim online.

Make a claim

Alternatively, you can call our 24 hour emergency glass repair helpline on  0333 220 2026 (Call fees)

Call from abroad on +44333 220 2026

Make a complaint about a policy

Give us a call on 0333 220 2004

Send an email

Complaint Manager
Diamond Insurance
Ty Admiral
David StreeT
Cardiff
CF10 2AA

Make a complaint about a claim

Give us a call on 0330 333 5887

Send an email

Claims Quality Manager
Diamond Insurance Claims Department
Ty Admiral
David Street
Cardiff
CF10 2AA

Write to us

Write to:

Diamond Insurancee
Ty Admiral
David Street
CardiffF
CF10 2AA

Diamond Press Office

Please contact the main switchboard and ask for the press office.
0333 220 2062

Email us:

Consumer press queries Corporate press queries

These email addresses are for media queries only, we are sorry but emails from customers sent to these addresses will not be responded to.

Come work with us

For information on current career opportunities with Diamond or the Admiral Group see our careers site.

Job opportunities

Call our recruitment hotline on 0800 118 1619

You can download our policy books online, it’s quick and easy.

View policy books

Do you have any questions?

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