We’re currently experiencing high call volumes so it may take us longer than usual to answer your call.

New customers – We’ll be with you as soon as possible or you may prefer to get your quote and cover online. 

Existing customers – Call wait times are up to an hour so we are prioritising changes required in the next 1-3 days. We recommend you update your policy in MyAccount or get in touch via webchat.

We’re sorry for any inconvenience caused and thank you for your patience.


View your policy books

Read the required policy book in the sections below and ensure you choose the PDF associated with your product's start date.

Standard Policy Documents

Your car insurance guide
Amendments to Your car insurance guide (Renewal)
Claim Information Flyer

Charges and payment information

Below you will find information relating to any charges and cancellation of your Diamond policy.

Your Agreement with EUI Limited

Policy Upgrades

Breakdown Cover
Extra Care Cover
Hire Vehicle Cover
Keycare Cover
Motor Legal Protection
Personal Injury Cover

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