We’re currently experiencing high call volumes so it may take us longer than usual to answer your call.

New customers – We’ll be with you as soon as possible or you may prefer to get your quote and cover online. 

Existing customers – Call wait times are up to an hour so we are prioritising changes required in the next 1-3 days. We recommend you update your policy in MyAccount or get in touch via webchat.

We’re sorry for any inconvenience caused and thank you for your patience.

Diamond

Update your policy

For your convenience, you can amend your motor insurance policy online using our secure email form where you will be able to make one, or more, of the changes listed below. We aim to confirm your request within 24 hours. Please note that your change will not take effect until you have received confirmation from us.

  • Change your car details
  • Add a driver
  • Add a temporary driver
  • Change your address
  • Plus much more
Update your policy

For any other queries, please speak to our Customer Care team on 0333 220 2004 from 8am - 8pm Monday to Friday, 9am - 5pm Saturday and 9.30am - 4pm Sunday or contact us using our secure email form.

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Share with your friends

We want to hear what you think of our website


Errors on form:

Thank you

Thank you for your feedback on our website

Close
Tell us what you think...