We’re currently experiencing high call volumes so it may take us longer than usual to answer your call.

New customers – We’ll be with you as soon as possible or you may prefer to get your quote and cover online. 

Existing customers – Call wait times are up to an hour so we are prioritising changes required in the next 1-3 days. We recommend you update your policy in MyAccount or get in touch via webchat.

We’re sorry for any inconvenience caused and thank you for your patience.

Diamond

No Claims Bonus

No Claims Bonus, also known as No Claims Discount, is measured in years and is built up depending on the number of years you have not had a claim. The more years No Claims Bonus you have, the bigger savings on your premium.

Every time a claim is made on your policy, 2 years No Claims Bonus is discounted. For a small price, there are ways to safeguard your No Claims Bonus if you have reached 4 or more years. You could protect your No Claims Bonus, which means that you can have up to 2 fault claims in the space of 3 years without losing any of your No Claims Bonus. Or you could guarantee your No Claims Bonus, which allows unlimited fault claims without losing any of your No Claims Bonus. Where your No Claims Bonus remains unaffected, in most instances a claim will lead to some increase in premium at renewal. However, our motor premium calculation will include the No Claims Bonus discount to which you are entitled.

If you have less than 4 years No Claims Bonus then why not try a 10 month bonus accelerator policy. Our bonus accelerator policy helps you build up your bonus quicker by giving you a year's No Claims Bonus in just 10 months! It means that you'll reach your maximum No Claims Bonus discount much quicker, as long as you don't make any claims.

We could also provide you with your proof of No Claims Bonus if you ever decided to leave us for another company (although we do hope you'd choose to stay with Diamond).

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