For any claims made during the latest lockdowns (Wales 20 Dec, Scotland and Northern Ireland 26 Dec and England 5 Jan 2021, until 12 April 2021), if you or a named driver on your policy work for the NHS, emergency services or in health care, we'll give you a replacement vehicle to keep you on the road until your vehicle is repaired, or for 14 days to allow you to find a new vehicle. This applies if your vehicle is undriveable after an accident or is stolen.
If your vehicle is a total loss, you'll get a replacement vehicle for 60 days or for 14 days after 12 April 2021, whichever comes first, giving you additional time to find a new car or van.
And to make life a little easier if you have an incident during the latest lockdown, we’re also waiving your excess.
Any incident which took place during the lockdowns above and was reported before 12 May 2021 has been refunded in full. Any late reported claim after 12 May 2021 will now be subject to the standard policy excess.