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picture of car boot - Diamond breakdown cover

Policy upgrades

Not just cheaper car insurance

At Diamond we understand that everyone is different. That's why we can help you to tailor your car insurance cover to your individual needs. We want to make sure that if something happens to you, you and your car are covered. That's why we offer a range of additional covers to choose from: Personal Injury cover; Hire Car cover; Breakdown cover and Diamond's Best Friends Garage Network.

For our customers who pay by instalments, Instalment Protection Plan (also called Payment Protection or IPP) and Payment Holiday may also be of interest to you. These products are only available over the phone. Don't hesitate to ask our friendly staff for more information about it.

Click on the buttons below to learn more about the range of additional cover available.

Breakdown Cover Personal Injury Cover Hire Car Cover Payment Protection Payment Holiday Diamond’s Best Friends Garage Network

Breakdown cover

Diamond’s Breakdown Cover is exclusive to Diamond car insurance policyholders; it combines fantastic service, lots of great benefits, and a great price.

As part of our service we aim to:

	provide the fastest service for lone female drivers
	have a recovery operator with you in 30 minutes
	have you back on the road as soon as possible
	and we’ll pass on two telephone messages on your behalf

To join today call us now on:

0871 882 2200

Monday to Friday 8am-10pm, Saturday 9am-8pm and Sunday 10am-4pm.

Calls to 0871 numbers will be charged at 8p per minute from BT Landlines. Calls from mobiles and other networks may vary.

Diamond’s Breakdown cover

The 3 levels of cover available:

	Local Cover
	National Plus Cover
	European Plus Cover

See the table below for the benefits included with each level of cover.

Summary of cover levels available:

	Local Cover	National Plus Cover	European Plus Cover
European rescue
Nationwide recovery
Home assist
Roadside assistance and recovery (within 10 miles)
Priority service for lone females
Lost and broken key service
Alternative transport
Emergency overnight accommodation
Recovery for caravans and trailers
Message service

For full details of the different levels of Diamond Breakdown Cover
please click here.

Diamond’s breakdown cover is supplied by Call Assist Limited (Axis Court, North Station Road, Colchester, CO1 1UX) who are authorised and regulated by the Financial Services Authority. The product is underwritten by Red Sands Insurance Company (Europe) Limited, (Ocean Village Business Centre, 23 Ocean Village Promenade, Gibraltar) who are authorised and regulated by the Gibraltar Financial Services Commission.

How it works

Once you’ve added Diamond Breakdown Cover to your policy it couldn’t be easier to use.

Along with details of your Diamond Breakdown Cover you’ll also receive a card with our freephone breakdown assistance number.

When you receive the card write your car insurance policy number and registration number on the back of the card as you'll need this information when you call us.

When you call us, we'll need you to tell us:

	the make, model and type of your car
	your registration number
	your insurance policy number

We'll also need to know your location so we can find you as quickly as possible and your phone number so we can call you back to keep you informed.

The operator will ring you back to tell you which assistant will be attending and how long they will be.

Your Questions Answered

How can I add Diamond's Breakdown Cover to my policy?

Just call Customer Services on 0871 882 2200 - it couldn't be easier.

Can you pass on messages?

Don't worry if your family are expecting you at home or if your breakdown has made you late for a meeting at work - we're more than happy to pass on a message for you!

Does my membership cover me or my car?

Cover is provided for the car shown on your policy schedule, whilst being driven by any of the drivers named on your policy schedule.

Am I covered if my car breaks down at home?

If you have National Plus or European Plus breakdown cover we will help you if your car won't start for you at home.

What happens if I lose my keys?

If you lose or break your keys give us a call and we'll be happy to help you.

To join today call us now on:

0871 882 2200