Breakdown cover

Breakdown cover

Diamond Breakdown cover offers our customers a range of attractive benefits, with a service you can depend on and at a competitive price.

To join call us on 0333 220 2004, and your cover will start 48 hours later.

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Diamond Breakdown cover

We offer various levels of breakdown cover so you can choose the cover that's right for you:

  • Local cover
  • National Plus cover
  • European Plus cover
Breakdown comparison

All levels also come with these great benefits as standard:

  • No callout or excess charges
  • UK wide coverage
  • Recovery for caravans and trailers (up to 23 feet)
  • Available 24/7, 365 days a year
  • One of our expert recovery technicians with you in an average of 40 minutes (UK average over the year in 2013)
  • More than 3 in 4 vehicles repaired at the roadside during 2013 (excluding extreme failures)

More Information

For full details of the different levels of Diamond Breakdown cover please click here.

Diamond Breakdown cover is supplied by Call Assist Limited (Axis Court, North Station Road, Colchester CO1 1UX) who are authorised and regulated by the Financial Conduct Authority. The product is underwritten by Admiral Insurance (Gibraltar) Limited (Suite 3G, Eurolife Building, 1 Corral Road, Gibraltar). Admiral Insurance (Gibraltar) Limited is licensed and regulated by the Gibraltar Financial Services Commission under the Financial Services (Insurance Companies) Act 1987 of Gibraltar.

Using your Breakdown cover...

Once you've added Diamond Breakdown cover to your policy it couldn't be easier to use.

If you need assistance make sure you have the following details:

  • The make and model of your car
  • Your registration number
  • Your insurance policy number
  • Your location
  • Your phone number

The operator will contact you to tell you which technician will be attending and how long they will be.

Your questions answered

How can I add Diamond Breakdown cover to my policy?

Just call Customer Services on 0333 220 2004 and your cover will start 48 hrs later - it couldn't be easier.

If your breakdown isn’t up for renewal yet, just give our Customer Services team a call closer to the time to see about adding cover.

Can you pass on messages?

Don't worry if your family are expecting you at home or if your breakdown has made you late for a meeting at work - we're more than happy to pass on a message or two for you!

Does my membership cover me or my car?

Cover is provided for the car shown on your policy schedule, whilst being driven by any of the drivers named on your policy schedule.

Am I covered if my car breaks down at home?

If you have National Plus or European Plus Breakdown cover, we offer three home starts if your car won’t start for you at home, or within a ¼ mile radius.

What happens if I lose my keys?

If you lose or break your keys give us a call and we'll be happy to help you (the cost of replacement keys/locks are not covered).

To join today call us now on:
0333 220 2004

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

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