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Accidental damage claim

Step 1

You should contact us to register your claim on 0870 549 2900 as soon as possible. You will be provided with a claim number which you need to complete the claim form below. Lines are open weekdays 8am to 8pm, weekends 10am to 4pm. Calls charged at national rate.

Step 2

Once you've reported your claim over the phone and received your claim number, you need to complete a claim form. You can choose to complete the form online or download a printable PDF claim form and return it to us in the post.

Click here to complete the online claim form
Click here to download the PDF accidental damage claim form.
(PDF file size 84KB, average download time is less than 1 minute)

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