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Strictly no cowboys allowed

(26/09/2005)

Women motorists fed up of being ripped off by dishonest garages can put their minds at rest thanks to a new service offered to customers of leading woman's insurer Diamond. The service offers them the chance to never have to deal with a garage again when it comes to the service and repair of their vehicle.

The package, called the National Service Network (NSN), takes all of the hassle out of looking after your car for just £1 a month, by creating a centrally controlled network of over 600 independent garages in the UK and Northern Ireland. To become part of the Network, our garages have to meet very exacting standards and are constantly monitored and assessed to retain their position as a member.

Commenting on this exciting new product, Diamond managing director, Sian Lewis, said, "So that our customers can relax and not worry, prices are set by the Network rather than individual garages. So as well as the highest standards of workmanship, quality and service, you can carry on with the knowledge that you will only have to pay for the work that really needs to be done.

"To make it even easier, customers just ring a call centre, and their car can be collected from home or work, and when the work is done, they pay NSN directly, which maintains consistent and fair pricing. In some circumstances, the garage will even wash and vacuum the car before returning it to the customer."

If something goes wrong afterwards, all work is covered by a 12 month parts and labour warranty, and NSN will book your car into a garage so that the problem can be fixed.

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