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Policy details

Change your policy

At Diamond, we know how busy lifestyles can be, so to make things easier you have the option to request changes to your policy by email. Just click below on the change you wish to make and complete the online request form. We will process your request as soon as possible and aim to get back to you within 24 hours.

Change your car details

Change your address

Add a driver

Change your level of cover

Replace your documents

For all other changes, please call our Customer Care Team on 0871 882 2200. Monday to Friday 8am-10pm, Saturday 9am-8pm, Sunday 10am-4pm.

Calls to 0871 numbers will be charged at 8p per minute from BT Landlines. Calls from mobiles and other networks may vary.

Diamond's Best Friends Garage Network

Click here to make a Diamond's Best Friends Garage Network booking

Click here for further information about Diamond's Best Friends
Garage Network

Need to make a claim?

For windscreen or glass claims please call 0844 543 4428
Lines are open 24 hours a day

For accidental damage claims, please click here
For fire or theft claims, please click here

View your policy booklets

Please click on the following links to learn more about our policy and policy upgrades.

Standard Policy Documents

Your car insurance guide
For archived versions, available for policies that were purchased before 1st January 2010, select the corresponding date from the drop down list below:

Policy Upgrades

Breakdown Cover
For archived versions, available for Breakdown Cover policies that were purchased before 1st January 2010, select the corresponding date from the drop down list below:

Hire Car Cover (Comprehensive cover only)
For archived versions, available for Car Hire Cover policies that were purchased before 1st January 2010, select the corresponding date from the drop down list below:

Hire Car Cover (Third Party, Fire & Theft cover only)
For archived versions, available for Car Hire Cover policies that were purchased before 1st January 2010, select the corresponding date from the drop down list below:

Instalment Protection Plan
For archived versions, available for Instalment Protection Plan policies that were purchased before 1st February 2010, select the corresponding date from the drop down list below:

Modifications Cover
For archived versions, available for Modifications Cover policies that were purchased before 1st January 2010, select the corresponding date from the drop down list below:

Diamond's Best Friends Garage Network
For archived versions, available for Diamond's Best Friends Garage Network policies that were purchased before 1st May 2009, select the corresponding date from the drop down list below:

Personal Injury Cover
For archived versions, available for Personal Injury Cover policies that were purchased before 1st January 2010, select the corresponding date from the drop down list below:

Top-up Cover
For archived versions, available for Personal Injury Cover policies that were purchased before 1st January 2010, select the corresponding date from the drop down list below:

Windscreen Cover (Third Party, Fire & Theft cover only)
Please see Section 4 of Your car insurance guide
For archived versions, available for Windscreen Cover policies that were purchased before 1st January 2010, select the corresponding date from the drop down list below:

Legal info

Key Facts

Important information about our insurance services. (PDF file size 84KB, average download time is less than 1 minute)

Our guide to handling your complaint

Information about our complaints procedure. (PDF file size 90KB, average download time is less than 1 minute)

You may need Adobe Acrobat Reader to view these files. You can download it for free from the Adobe website.

If you have any trouble viewing this file, please let us know.

Your Privacy & Security

Find out how we use and protect your personal information.

Conditions of Use

Legal information about us and our website.