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"With Diamond's Breakdown Cover you get a fantastic service for a great price"
Mrs J Adams, Kent
February 2006

Welcome to Diamond's Breakdown Cover

Diamond's Breakdown package is exclusive to policyholders.

What the package includes
How it works
Your questions answered
Summary

Why not join today?

Call us now on 0870 040 1125

we're open 7 days a week
weekdays 8am - 8pm weekends 10am - 4pm

Diamond's breakdown cover is supplied by Call Assist Limited (Axis Court, North Station Road, Colchester, CO1 1UX) who are authorised by the Financial Services Authority.

The product is underwritten by White Rock Insurance Company PCC Limited (Cell BPI, PO Box 33, Maison Trinity, Trinity Square, St. Peter Port, Guernsey, GY1 4AT) who are authorised and regulated by the Guernsey Financial Services Commission."

What the package includes:

With Diamond's Breakdown Cover you get a fantastic service for a great price.

Roadside assistance and recovery

Home assistance

Alternative transport

Emergency overnight accommodation

Caravan or trailer cover

Lost or damaged key cover

Message assistance

It's a small price to pay for a year's peace of mind whilst driving, don't you think?

Why not join today?

Call us now on 0870 040 1125

we're open 7 days a week
weekdays 8am - 8pm weekends 10am - 4pm

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How it works

Once you've added Diamond Breakdown Cover to your policy it couldn't be easier to use.

You'll receive your Diamond Breakdown Cover details along with a card with our freephone breakdown assistance number.

As soon as you receive the card write your policy number and registration number on the back of the card as you'll need this information when you call us.

As well as the scheme code which is already printed on the card we'll also need the make, model and type of your car.

We'll also need your location so we can find you as quickly as possible and the phone number so we can call you back to keep you informed.

Why not join today?

Call us now on 0870 040 1125

we're open 7 days a week
weekdays 8am - 8pm weekends 10am - 4pm

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Your Questions Answered

How can I add Diamond's Breakdown Cover to my policy?

It really couldn't be easier - just call our Customer Care Team on 0870 549 2500.

Can you pass on messages?

You don't have to worry if your breakdown has made you late for a meeting at work or if your family are expecting you at home - we're always happy to pass on a message for you!

Does my membership cover me for any car?

No. It only covers your car.

Is there any limit on the distance from home it can be recovered from?

No, if your car cannot be repaired at the roadside or at a local garage, we will take you, your car and up to six passengers home or to your destination anywhere in the UK.

Am I covered if my car breaks down at home?

We include roadside assistance and recovery to help you at the scene of the breakdown and also home assistance to aid you if the car won't start for you at home.

What happens if I lose or break my keys?

If you lose or break your keys give us a call and we'll help you.

Why not join today?

Call us now on 0870 040 1125

we're open 7 days a week
weekdays 8am - 8pm weekends 10am - 4pm

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Summary

What does it provide?

Home assistance

Roadside assistance

Recovery of car, driver and up to 6 passengers to a garage, home or original destination

A network of 1,500 recovery operators strategically located to provide the fastest service

Alternative transport

Emergency overnight accommodation

Aims of cover

To try and get your car repaired at a local garage, if not you will be taken to your destination

To provide the fastest service for lone lady drivers

To have a recovery operator with you in 30 minutes, the Call Assist operator will ring you back to tell them which operator will be attending and how long they will be

To pass on two telephone messages on behalf of the stranded person

Why not join today?

Call us now on 0870 040 1125

we're open 7 days a week
weekdays 8am - 8pm weekends 10am - 4pm

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