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Why it's best to come directly to Diamond if you have an accident

We know that having an accident can be traumatic, not only do you feel shaken up, but your car is damaged and could be undriveable. What is the first thing you should do after an accident? Well, after exchanging details with anyone else involved, you should always phone us first.

The sooner you call us on 0844 543 4420, the faster we can repair your car or make an offer on your car if it's not repairable.

Why you should phone us after an accident:

  • We can get you back on the road much quicker
  • You will receive 100% of any damages you receive
  • We only use quality controlled garages and solicitors

If your car is undriveable, we can get one of our approved repairers to pick up your car and assess the damage. That way we should be able to get repairs started quickly, or if the car is not repairable, make you an offer for your car.

If the accident wasn't your fault, your Motor Legal Protection Insurance may be able to help. This cover helps you recover any uninsured losses you suffer as a result of the accident, such as out of pocket expenses. To claim there must be a reasonable chance of success.

As well as appointing a solicitor to handle your claim for your losses, if necessary we can also deal with any injuries to you or one of your passengers. Unlike some solicitors, who can deduct up to 25% from any damages you receive, by using one of ours, you will receive 100% of your settlement.

You may be tempted to phone your breakdown company or the provider of your manufacturer's warranty if your car is damaged, but this could slow down your claim. They will pick up your car, but may put it in storage until a garage can take a look at it. Even if your accident occurred outside our office hours, we provide a 24 hour recovery service on 0800 600 840.

Another reason to come directly to us is that all our approved repairers and the solicitors we use are quality controlled, to ensure they provide the best service to you.

For more useful tips on what to do if you are involved in an accident, follow this link.

5 things to do after an accident

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